COVID-19 Response — The Portland Clinic is open and equipped to provide safe, quality care for the community. For more information, including vaccination updates, go here >>
Information and resources for our patients and community
Due to the evolving nature of COVID-19, this page will be updated as new information becomes available.
Here at The Portland Clinic, we are actively monitoring the COVID-19 situation and we are working hard to keep our patients, staff and providers safe. We understand that you may have questions or concerns surrounding the virus. Here’s what you need to know.
Following the guidelines outlined by the governor of Oregon and by the Centers for Disease Control and Prevention (CDC), we have resumed all surgical procedures and are open for in-person appointments. Our priority will always be the health and safety of our patients, as well as our staff and providers.
At each of our locations, we continue to take extra precautions and follow state and federal protocols to keep you as safe as possible in our clinics including:
Getting annual physicals, screenings such as mammograms and colonoscopies, and preventive check-ups are essential for your overall well-being. We are concerned that you may be going without important medical care for acute, chronic or preventable conditions, illnesses or injuries, due to the COVID-19 pandemic. We encourage you to contact your provider to schedule an appointment, whether it be in-person or through a video or phone visit.
Keeping you safe is essential but keeping the rest of you healthy is too. We are here for you and will help ensure you get the care you need.
People with the following symptoms may have COVID-19, as reported by the CDC.
It is important to seek immediate medical care if experiencing the following symptoms:
NOTE: The lists above do not include all possible symptoms of COVID-19.
The U.S. Food and Drug Administration (FDA) has approved emergency use of two COVID-19 vaccines. This is exciting news. Based on the studies, both vaccines have proven to be safe and effective against the virus.
Federal and state health officials are leading the rollout effort and determining how, and to whom, vaccines are being distributed. Due to the limited supply and availability, the vaccine environment is changing almost daily. The Portland Clinic has been in contact with the Oregon Health Authority (OHA) about COVID-19 vaccine distribution planning. We have applied for but have not received any vaccines to provide to patients in the prioritized groups the governor of Oregon recently announced (January 12) for those aged 65 and older and K-12 educators. For the initial phase of distribution to health care personnel, we have been working with local health care systems to get our front-line providers and caregivers vaccinated.
We do not know when, or if, we will receive any vaccines for patients at this time. Please check back on this webpage for the latest information about vaccine availability at The Portland Clinic. We will provide updates when the vaccine becomes available to broader groups.
To learn more about the vaccines, here are some additional resources:
• CDC COVID-19 vaccine information
• FDA COVID-19 vaccine information
• OHA COVID-19 vaccine information
• Office of the Governor of Oregon
The Portland Clinic is partnering with local community health partners to conduct COVID-19 testing for established patients who are symptomatic or who have been identified for testing by their primary care provider.
In addition, a COVID-19 test will be part of the pre-surgery process for all patients scheduled for a procedure at our surgery centers, as a precaution.
For established patients of The Portland Clinic: If you think you have been exposed to COVID-19 and/or have developed symptoms including a fever, cough or difficulty breathing, please call 503-221-0161 ext. 6801 to talk with one of our triage nurses.
For more information, including risk factors and when to seek immediate medical attention, please visit the CDC website.
The same practices that stop the spread of the common cold and flu are recommended for COVID-19:
We now offer telemedicine options that allow you visit your provider at The Portland Clinic by video and/or phone for many health issues, from the convenience of your own home. Rest assured that our telemedicine capabilities are safe and secure. We use a HIPAA-compliant version of Zoom – video visits with us are not recorded, and all video/audio is encrypted. Our goal, always, is to keep both you and your information safe. Most insurances cover telemedicine visits the same as a regular office visit.
To schedule an appointment, please call 503-223-3113.
In order to maintain safe physical distancing, all lab visits need to be scheduled in advance. To schedule a lab appointment, please call 503-223-3113.
To help keep our patients, providers and staff healthy and safe, The Portland Clinic is limiting the number of people who accompany a patient at all of our clinic locations.
Patients needing assistance and pediatric patients may be accompanied by one family member or caregiver during their appointment. The person joining a patient must meet the following requirements:
Connect with your health care team at The Portland Clinic from the comfort of your home.
MyChart is a free, secure, online health management tool that connects patients to their health team at The Portland Clinic. Patients can communicate with their provider, access test results, view chart notes, pay their bill online, and much more.
For updated travel information related to COVID-19, please visit the CDC’s travel web page.