Information and resources for our patients and community
Due to the evolving nature of the 2019 novel coronavirus (COVID-19), this page will be updated as new information becomes available.
Here at The Portland Clinic, we are actively monitoring the COVID-19 situation and we are working hard to keep our patients, staff and providers safe. With COVID-19 in our community, we understand that you may have questions or concerns surrounding the virus. Here’s what you need to know.
Following the guidelines outlined by the governor of Oregon and by the Centers for Disease Control and Prevention (CDC), we have resumed all surgical procedures and are open for in-person appointments. Our priority will always be the health and safety of our patients, as well as our staff and providers.
At each of our locations, we continue to take extra precautions and follow state and federal protocols to keep you as safe as possible in our clinics including:
Getting annual physicals, screenings such as mammograms and colonoscopies, and preventive check-ups are essential for your overall well-being. We are concerned that you may be going without important medical care for acute, chronic or preventable conditions, illnesses or injuries, due to the COVID-19 pandemic. We encourage you to contact your provider to schedule an appointment, whether it be in-person or through a video or phone visit.
Keeping you safe is essential but keeping the rest of you healthy is too. We are here for you and will help ensure you get the care you need.
We now offer telemedicine options that allow you visit your provider at The Portland Clinic by video and/or phone for many health issues, from the convenience of your own home. Rest assured that our telemedicine capabilities are safe and secure. We use a HIPAA-compliant version of Zoom – video visits with us are not recorded, and all video/audio is encrypted. Our goal, always, is to keep both you and your information safe. Most insurances cover telemedicine visits the same as a regular office visit.
To schedule an appointment, please call 503-223-3113.
In order to maintain safe physical distancing, all lab visits need to be scheduled in advance. To schedule a lab appointment, please call 503-223-3113.
To help keep our patients, providers and staff healthy and safe, The Portland Clinic is limiting the number of people who accompany a patient at all of our clinic locations.
Patients needing assistance and pediatric patients may be accompanied by one family member or caregiver during their appointment. The person joining a patient must meet the following requirements:
The same practices that stop the spread of the common cold and flu are recommended for COVID-19:
Connect with your health care team at The Portland Clinic from the comfort of your home.
MyChart is a free, secure, online health management tool that connects patients to their health team at The Portland Clinic. Patients can communicate with their provider, access test results, view chart notes, pay their bill online, and much more.
The Portland Clinic is partnering with local community health partners to conduct COVID-19 testing for established patients who are symptomatic or who have been identified for testing by their primary care provider.
In addition, a COVID-19 test will be part of the pre-surgery process for all patients scheduled for a procedure at our surgery centers, as a precaution.
For established patients of The Portland Clinic: If you think you have been exposed to COVID-19 and/or have developed symptoms including a fever, cough or difficulty breathing, please call 503-221-0161 ext. 6801 to talk with one of our triage nurses.
For more information, including risk factors and when to seek immediate medical attention, please visit the CDC website.
For updated travel information related to COVID-19, please visit the CDC’s travel web page.
For general information and updated status of COVID-19, please visit the Centers for Disease Control and Prevention (CDC) and/or the Oregon Health Authority (OHA).