IMPORTANT NOTICE – May 15, 2025:
You may have received an appointment cancellation message in your current MyChart account by mistake, due to a technical issue. We want to assure you that your appointment has not been cancelled.

If your appointment is on or after May 21, 2025, it has simply been moved to our new MyChart system. Once you set up and log into your new MyChart account you will see your appointment(s).

We apologize for any confusion this may have caused and appreciate your patience as we transition to a new and improved system.

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  • Release of information (medical records from The Portland Clinic):
    We have partnered with MediCopy to fulfill Release of Information requests. MediCopy is fully HIPAA compliant and adheres to all state and federal regulations concerning the release of medical information.

    To request your Portland Clinic medical records please visit MediCopy.net/Patients. Please provide an email address on the authorization to expedite the process and delivery method. Records sent via email, or to another provider, are complimentary. Requests are processed within two (2) business days after receipt by MediCopy.

    If you have any questions, please get in touch with MediCopy at 866-587-6274.

 

  • Health Information Management (medical records from other organizations):
    To send your records to The Portland Clinic from another facility please contact the external facility to request medical records be sent to The Portland Clinic. You can use the following contact information below:
    • Fax: 503-261-2600 (to fax records to The Portland Clinic)
    • Email: [email protected] (to email records to The Portland Clinic)
  • We are here to answer your questions! Please select the most appropriate topic from the menu below.

    If you have any questions related to the insurance plans we accept or you need to schedule an appointment, call our direct line at 503-223-3113. For questions about your medical care or to schedule an online appointment, please use our secure health record website, MyChart.

    Please Note: Do not use the form below to submit medical information to your doctor.