May 21, 2025 – NOW LIVE: We’ve launched our new electronic medical record (EMR) platform. which includes a new MyChart portal.
Click hereto access or set up your new MyChart account.
May 30, 2025 – Please note:We are currently experiencing a high volume of calls, which may result in longer wait times. Your calls are important to us. Please stay on the phone line or select the callback option when prompted, and we will return your call as soon as possible.
If you are calling about a prescription you have already requested, please be aware that processing is taking longer than normal. To avoid system backlogs, we kindly ask that you refrain from submitting a duplicate request through MyChart.
If you are out of medication and need an urgent refill, please follow the prompts on the phone message to leave a voicemail for the refill team, and they will respond as soon as they are able.
Thank you for your patience and understanding during this transition.
Great news! You can now log in to your new MyChart account with The Portland Clinic. Your Original MyChart account will also still be available for the next six (6) months if you need to reference past information.
Please review the information below to be sure you are logging into the right portal.
Send a message to your provider. (Please allow up to 10 business days for responses to MyChart messages during the initial transition period to the new system.)
Schedule or cancel appointments. (Coming soon! Online scheduling is temporarily unavailable.)
Request a referral.
Request medication refills.
View test results and visit summaries from appointments that occurred on or after May 21, 2025.
Pay bills for services on or after May 21, 2025.
Request a copy of your medical records.
You can also access your new account using the mobile app – from either MyChart for iOS or MyChart for Android. Here’s how (PDF) >>