May 21, 2025 – NOW LIVE: We’ve launched our new electronic medical record (EMR) platform. which includes a new MyChart portal.

Click here to access or set up your new MyChart account.


May 30, 2025 – Please note: We are currently experiencing a high volume of calls, which may result in longer wait times. Your calls are important to us. Please stay on the phone line or select the callback option when prompted, and we will return your call as soon as possible.

If you are calling about a prescription you have already requested, please be aware that processing is taking longer than normal. To avoid system backlogs, we kindly ask that you refrain from submitting a duplicate request through MyChart.

If you are out of medication and need an urgent refill, please follow the prompts on the phone message to leave a voicemail for the refill team, and they will respond as soon as they are able.

Thank you for your patience and understanding during this transition.

Insurance Information

Learn about the insurance plans accepted at The Portland Clinic.

Beginning April 21, 2025, The Portland Clinic will no longer be accepting new patients with out-of-network insurance. If you don’t see your insurance listed below, we recommend reaching out to your insurance company — they can provide you with a list of in-network providers you can choose from.

Please note: This update does not affect current patients or those who already have appointments scheduled.

View the complete list of in-network insurance plans accepted at The Portland Clinic for 2025>>

Uninsured Patients
The Portland Clinic requires self-pay patients to make a down payment at each office visit. A patient is required to pay $278.00 at their first appointment and $227.00 at each additional appointment. Patients are also asked to sign a waiver acknowledging this amount is a down payment and not a guarantee of payment in full, as your appointment may cost more or less depending on the services rendered.


Out-of-Network Plans

If you are covered under an out-of-network plan, you will be asked to sign a Waiver of Liability acknowledging that you are electing to be seen using your out of network benefits.

If The Portland Clinic does not have a direct contract with your health plan, you will be financially responsible for the full cost of care. Due to network and participation restrictions, The Portland Clinic is unable to be a primary care provider, place referrals, request authorizations or coordinate care for patients with non-contracted insurance plans. Exceptions will be made for emergency department (ED) referrals, single-case rate agreements negotiated in advance, and/or continued care with an on-call provider seen in the hospital.


Health Exchange

If you’re looking for coverage through the Oregon Health Exchange, we encourage you to visit OregonHealthcare.gov or call 1-855-268-3767.

The Portland Clinic is currently participating with the following health plans through the Health Exchange:

  • Bridgespan (Real Value Network)
  • Moda Health (Beacon Network)
  • PacificSource Navigator
  • Providence Choice
  • Providence Connect
  • Regence

 

No Surprises Act
Under the governmental law, the No Surprises Act, effective January 1, 2022, gives uninsured patients and those who elect to be self-pay the right to receive a Good Faith Estimate for the total expected cost of any non-emergency services. Your health care provider should furnish a Good Faith Estimate in writing at least three business days before your scheduled medical service. You can also ask your healthcare provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

As a patient, you have the right to initiate the patient-provider dispute resolution process if the balance owed is substantially more than the expected charges listed on the estimate. To find more information and start this process, go to www.cms.gov/nosurprises, call 1-877-696-6775, or use the patient-provider dispute form, linked here.